perfect base for exploring downtown cancun and nearby parks

I appreciated the hotel's proximity to several parks and landmarks, making my urban strolls enjoyable, while also being close to a large mall for any essentials. it was truly convenient to have such a vibrant local scene a short walk away.

modern room design, convenient mall proximity, spacious layout

The air conditioning struggled to cool adequately!!! A lack of reliable hot water is disappointing!!! The rusted balcony railing and broken lock felt unsafe!!! Consider investing in better maintenance!!!

The Junior King Suite was clean and cozy, but not super spacious. The bed was comfy enough for a good night's sleep. Shower pressure was decent. Didn't have any major issues, though I wish it had more seating or lounge space. Just a basic room for a couple of nights. Overall, not bad, but nothing to rave about.

my stay exceeded my expectations during this trip. the staff was friendly and attentive, which made me feel welcome. the location was perfect for exploring the city and easily accessible to the beaches.

wi-fi connection was unreliable.

Had a lovely stay with my family! We enjoyed relaxing at the pool and the comfy sun loungers after exploring the vibrant local restaurants nearby. The free breakfast could use a little more variety, but it didn’t take away from our overall great experience! 🌞

The pool was accessible, and I loved the fresh towels every day. The location is prime for local restaurants and stores.

The hotel has a charming decor, and the staff always ensured the common areas were clean and welcoming. Additionally, the easy access to the lobby and dining areas made it convenient for seniors like me.

Improve communication for planned activities.

The breakfast had many options, and the dining area was comfortable. The room was clean and cozy, with a nice pool available for relaxation. Parking was convenient, and the staff provided attentive service. Easy access to local restaurants and shopping. 👍

would come back for sure

Spacious queen room with all the basics like air conditioning and a flat-screen TV. The location is perfect for exploring Cancun's vibrant life. It’s easy to get to the Hotel Zone via public transport. Breakfast had fresh pastries and unique local juices, and the friendly staff made dining a delightful experience.

Had an amazing time with friends! The location is perfect for exploring and there's a great taco place next door. Clean rooms with fast internet helped us unwind after day trips to Playa Mujeres and Xcaret. The staff was friendly and breakfast options were decent.

One downside was the lack of effective communication regarding planned tours. We had some confusion which caused delays and extra taxi fares.

Comfortable room but the shower leaked during my stay.

Good downtown location and free parking, but wifi was slow.

Just a balanced option for a fleeting pause in Cancun with good value. The rooms are decent and comfy. The included breakfast was a nice surprise. A tip, be ready for some noise from the hallway.